Effective date: March 08, 2023

BON CHARGE ABN 38 472 469 810 ("us", "we", "our" or "BON CHARGE") operates the boncharge.com website (the "Service"). We are committed to complying with the Australian Privacy Principles as contained in the Privacy Act 1988 (Cth) (Privacy Act).

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service or otherwise interact with us and the choices you have associated with that information. We use your information to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

What is Personal Information?

Personal information is defined in the Privacy Act to mean information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.

Personal information can include sensitive information. Sensitive information is defined in the Privacy Act as information or an opinion about a person's race, ethnic origin, political opinions, membership of political associations and trade associations, religious or philosophical beliefs, sexual orientation or practices, criminal record, health information, genetic information about an individual that is not otherwise health information, biometric information that is used for the purpose of automated biometric verification or biometric identification and biometric templates.

Information Collection and Use

We collect several different types of personal information for various purposes to provide and improve our Service to you.

Types of Personal Information Collected

Personal Data

While using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information collected by us may include but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City, Cookies and Usage Data.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service. Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Security Cookies. We use Security Cookies for security purposes.

Use of Personal Information


We use the collected personal information for various purposes including:

  • To provide and maintain the Service.
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer care and support
  • To provide analysis of valuable information so that we can improve the Service.
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues.
  • To supply or products and conduct our other business activities.
  • Direct marketing and business development.
  • To comply with a law or regulation, or a court order or other legal process.

We never use your health information or any other sensitive information for direct marketing purposes.

Overseas Transfer of Personal Information

Personal information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including personal information, to Australia and process it there. Your submission of such information represents your agreement to that transfer. BON CHARGE will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your personal information.

Personal information collected in Australia may be disclosed in the overseas countries to which we ship and may be stored on servers located in overseas countries including Canada and the United States of America.

By providing your personal information to us, you consent to your personal information being disclosed outside of Australia. If the overseas recipient handles the personal information in breach of the Australian Privacy Principles, it may not be accountable under the Privacy Act, and you may not be able to seek redress under the Privacy Act. The overseas recipient may not be subject to any privacy obligations or any principles similar to the Australian Privacy Principles, you may not be able to seek redress in the overseas jurisdiction, and the overseas recipient may be subject to a foreign law that could compel the disclosure of personal information to a third party, such as an overseas authority.

Disclosure of Personal Information

Legal Requirements

  • We may disclose your personal information in the good faith belief that such action is necessary to:
  • To comply with a legal obligation.
  • To protect and defend the rights or property of BON CHARGE
  • To prevent or investigate possible wrongdoing in connection with the Service.
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability.

We will not sell your personal information except in conjunction with a business sale or other similar event.

Security Of Personal Information

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Personal information (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to confirm and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services (including IT services and delivery services) or to assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Data Integrity

We take reasonable steps to ensure that the personal information that we collect, use and disclose is accurate, up-to-date and complete. We encourage individuals to assist us with this by contacting us if you are aware that any of your personal information is not accurate, up-to-date or complete.

Access and Correction

Individuals have a right to request access to their personal information and to request its correction. To do so, please contact our Privacy Officer. Contact details are provided below.

We do not impose a charge for making a request for access, however we may charge for reasonable administrative costs incurred in providing access.

Before correcting or providing access to personal information in response to a request, we will require your identity to be confirmed.

Requests for access or correction may be refused upon the grounds contained in the Privacy Act. If we refuse to provide access, or to correct personal information, we will provide you with reasons for the refusal.

Complaints

A person who wishes to complain about a breach of the Australian Privacy Policies by BON CHARGE should contact our Privacy Officer.

We will not impose any charge for making a complaint, or for dealing with the complaint. Once a complaint has been lodged, our Privacy Officer will acknowledge its receipt to you as soon as possible.

We will do our best to ensure that our investigation is completed, and a decision on your complaint is communicated to you, within 30 days from our receipt of the complaint. We will contact you if we need more time.

You may also contact the Australian Information Commissioner:

Office of the Australian Information Commissioner
GPO Box 5218
SYDNEY NSW 2001
Australia
Telephone: 1300 363 992
Fax: 02 9284 9666
Website: www.oaic.gov.au

Privacy Officer

Our Privacy Officer's contact details are:

Postal address: 2/40 King Edward Road, Osborne Park, 6017, Western Australia, Australia

Email: hello@boncharge.com

Changes To This Privacy Policy

We may update and vary our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us here.